Received a damaged device (damaged in transit)Updated a year ago

If you received a damaged device, it was most likely damaged in transit.  Please contact us within 24 hours of receiving the device and our team would be more than willing to accept the device back.  Once we have determined that it was damaged in transit, we will send you a replacement that has the same specs and functionality.  

You can contact us via the contact page (link below)

https://plug.zendesk.com/hc/en-us/requests/new?

Or you can email us at [email protected]