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<div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>We purchase our devices through Carrier Auctions and other certified dealers, we are guaranteed the device will have a clean history and our team hand-tests each device to ensure its quality.</p><p>&#xA0;</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p id="isPasted"><strong>What to Do When Your Phone is Blacklisted:</strong></p><p><strong>Verify Blacklisting:</strong> Confirm that your phone is indeed blacklisted by contacting your carrier or using online IMEI checker tools.</p><p><strong>Contact us:</strong> If you purchased the phone from Plug, contact us at <a data-fr-linked="true" href="mailto:hello@plug.tech">hello@plug.tech</a> with your order details for assistance.</p><p><strong>Check Return Policies:</strong> Review the return and warranty policies for possible solutions.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>&#xA0;</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><br></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>&#xA0;</p></div>

We purchase our devices through Carrier Auctions and other certified dealers, we are guaranteed the device will have a clean history and our team hand tests each device to ensure its quality.
 


Depending on your carrier you can go to the links bel

My phone is blacklisted

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Plug 12 Month Warranty

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About plug

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Setting up your iPhone with Straight Talk

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What is the difference between Certified Preowned iPhones and New?

Which network does my phone work on?

iPhones

How To Update Your Android

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What is the difference of each Android condition?

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Androids

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How To Update Your AirPods

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What is the difference between certified preowned AirPods and New?

Airpods

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2-Day Express Shipping

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I ordered on the weekend, when will I get my device?

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Shipping

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30 Day Return Policy

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Received a damaged device

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Does plug accept Apple Pay?

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What battery health will my device have?

Device Questions

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How to Setup your Device

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Missing a Device from Your Order

I’m unhappy with the accessories that came with my device. What are my options?

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My order was cancelled.

My phone is blacklistedUpdated 3 months ago