Who is plug?Updated 2 years ago

Who is plug™?

Plug is a leading U.S. electronics provider that connects people around the world to reliable, Certified Pre-Owned devices, including iPhones, Androids, AirPods, Macs, Smartwatches, accessories, and more. 

We make it easy for you to purchase the personal technology you need at 40 - 70% off other retailers’ pricing, helping you to play a part in reducing electronic waste (e-waste) and get the most out of your devices. Plus, with our Certified Pre-Owned Assurance, you’ll have peace of mind knowing your purchase is backed by our unmatched one-year warranty and 30-day money back guarantee.

Dedicated to being the best: 

Our team is committed to providing the best in everything we do, helping to ensure the only difference between a new and plug Certified Pre-Owned device is the price. From purchasing devices through Carrier Auctions and other certified dealers, to sanitizing and conducting hand tests with our 90+ point performance evaluation, every product we sell meets our incredibly high standards. And, unlike other retailers, each device is tested, cleaned, sanitized, graded, and shipped from plug’s headquarters in St. Louis, Missouri, helping to ensure the highest quality and performance. 

We’re here for you:

Questions about your new device? Our in-house customer service team knows the ins and outs of all the devices we sell and is here to answer your questions, along with our website’s knowledge base library of helpful guides and articles. And if something isn’t right, we’ll make it right. We want you to love your new device! 

An environmentally friendly purchase you can feel good about:

As part of our commitment to providing you with a better way to purchase your next device, we are dedicated to helping reduce e-waste around the globe. To date, plug has helped to save over one million devices from reaching landfills, and we’re looking to double that number by 2025. We are also proud to be ‘Responsible Recycling’ (R2) certified, the most widely adopted global standard and certification program in the industry. 

Join the plug family! 

Incredible savings, quality, performance, transparency, and leading customer service is what you can expect when purchase from plug. Shop now or check out our customer reviews and unboxing videos to see for yourself. And be sure to follow us on our social media channels to stay up to date on our latest offerings. Welcome to the #plugfam!