How long does it take to get my refund?Updated 3 months ago

The easiest way to start your refund process is through our return/warranty portal. Visit Plug Returns to seamlessly set up a replacement, exchange, or refund for your device. Follow the step-by-step instructions provided to complete your request efficiently.

For further assistance, our customer experience is always ready to help ensure a smooth experience.

Upon receiving the return, we will apply a refund to your account. It typically takes about 2-3 business days for the money to be transferred to your bank account, depending on your bank. To keep our pricing competitive, we reserve the right to charge a restocking fee on any order.